Returns & Cancellations

Returns & Replacements

Bamboo is not responsible for any juice that becomes too hot due to insufficient cooling or being left out too long. Please note that we cannot guarantee that FedEx orders will arrive by a certain date and cannot offer a refund for late orders.

As these are food items, returns are not accepted. However, Bamboo ensures a 100% Satisfaction Guarantee on all orders. If you have any issues or questions about your product please email or call us at 678-884-5000.

Cancellation Policy

For Subscription Orders:
Subscription orders cannot be cancelled or modified once they have been charged. Please contact us prior to your charge date if you need help modifying or skipping an order.

For Local Orders:
Because we are a made to order juice company, we must receive a 24-hour notice prior to your delivery date if you wish to cancel or edit your order.

To cancel your order, you must notify Bamboo via a phone call or email 24 hours prior to your delivery date to receive a full refund for the order. After the 24 hour mark, customers are responsible for their orders and charged in full for the juices made in their order. 

For FedEx Shipping Orders:
All sales are final. If you have questions or concerns about your shipping order please email or call us at 678-884-5000.