FAQ
Peanut or Almond Allergy?
Please be advised that all Bamboo products are produced using shared equipment and may contain traces of peanuts and or tree nuts.
How do I get Bamboo Juices in my fridge?
The easiest way to get Bamboo juices and almond milks is to order on line right HERE! Select your juices, check out, and select the day you would like your products delivered to your doorstep. Local delivery is FREE! Bamboo Juices also has a pickup location south of Atlanta, or we can ship to many areas of the US through UPS.
Learn more about delivery, pickup and shipping.
When does Bamboo make juice?
Bamboo makes all products to order on a daily basis. This ensures that the consumer will receive the freshest and most potent product on the market!
What is pasteurization?
Pasteurization is the process of heating the juice to kill any bacteria that might be in the fruits and veggies. However, this also kills off the beneficial enzymes and nutrients in the juice. In order to preserve these beneficial nutrients, Bamboo Juices does not heat pasteurize or HPP any of our products.
Be advised that unpasteurized products may contain harmful bacteria that can cause serious illness in children, the elderly and persons with weakened immune systems. Please speak with your doctor if you are concerned about consuming unpasteurized products.
Why Aren't Bamboo's Juices pasteurized?
While pasteurization process removes harmful bacteria, it also damages the vitamins, minerals and enzymes found in the juice. Without these vital nutrients, your juice no longer has the transforming health benefits it did prior to the heating process. In order to ensure you do not ingest any harmful bacteria, Bamboo follows a strict cleaning, washing and sterilization guided by FDA mandated HAACP (Hazard Analysis and Critical Control Point) process prior to juicing the fruits and vegetables.
What does cold pressed mean?
Cold-pressed is the process of removing the juice from a fruit or veggie without any heat. As discussed in the pasteurization question above, heat destroys essential vitamins, minerals and enzymes you want and need in your juice. Cold-pressed is also a juicing process that removes the maximum amount of vitamins, minerals and enzymes from the fruit and veggie.
Why are Bamboo Juices different from the juices I buy at the grocery store?
Bamboo juices are RAW! Our juices have a short shelf life because they are ALIVE! They have not undergone a pasteurization process that keeps the juice from spoiling. The short shelf life makes it difficult for stores to carry raw juice products, therefore Bamboo sells all its juices direct to consumer.
Fruits and veggies were not intended to have a long shelf life. We don’t eat apples that are a month old so why do we choose to drink fruit and vegetable juice that is a month old??? We highly recommend buying raw juice or making your own as you don’t get many health benefits from store bought, pasteurized juice.
What will a cleanse do for me?
Our digestive and detoxification systems are constantly working to remove old waste in order to keep your body healthy. Sometimes, it needs a rest. Resting your system allows your body to expend more energy fighting disease, revitalizing your organs and restoring your beautiful glow. All things in nature need rest, including our vital organs.
Are Bamboo's juices any different from other cold pressed companies?
Bamboo’s recipes are created by our CEO, Kelley Sibley, who has conducted years of research on the health benefits of different types of juice. Our juices are not random fruits and veggies thrown together, but instead are a combination (never more than 5 individual ingredients) of easily digested nutrients that help maximize the benefits of the vitamins, minerals and enzymes being ingested. Once Kelley comes up with the most nutritionally dense ingredient combinations, Bamboo works with local chefs to finalize the recipes so that your juice is packed with flavor and zest!
What size are your juices?
All of our juices, smoothies, and almond milks are 15 oz, with the exception of our mini bottles and elixirs, which are both 5 oz.
How many juices should I drink per day?
Listen to your body! What is good for me may not be good for you. When many people first start juicing we recommend we drink 2 or 3 juices per week and then find themselves craving juice. It sounds weird but as your body becomes more nourished and less dependent on processed food you will experience a similar shift. Many customers now drink 2-3 juices per day and 1 almond milk. If you really listen to your body, you will not become burnt out. Slowly, juice will naturally become a part of your every day diet.
Can't I just drink a smoothie?
Smoothies are great! As mentioned earlier, it’s important to give your organs and digestive system a rest while flooding it with nutrients that are already broken down. The plants and fruits in smoothies are not totally broken down so your body still has to do quite a bit of work to digest it. Smoothies are great before and after cleansing but not while cleansing. We generally recommend drinking one smoothie and 2-3 juices per day.
Why should I buy your almond milks rather than just get it at the store?
Look at the back of a box of almond milk purchased at the store. There are usually about 5 ingredients on the box you have never heard of. In particular, carrageenan is found in most store bought almond (including organic) milks, and research has shown that carrageenan causes inflammation throughout the body. Many doctors believe inflammation is the root of all illness and disease.
If you look at the ingredients in Bamboo’s almond milk, we only have two: water and almonds. Bamboo keeps it simple, the way nature intended. We always recommend our customers make their own almond milk or buy it from Bamboo.
How long do Bamboo's Juices and Almond Milks last?
Properly stored, refrigerated below 40 degrees Fahrenheit, Bamboo's juices and almond milks last 3-4 days. Its just as if you made your own fresh squeezed orange juice. You wouldn’t want to drink it a week after it had been made.
Do the Juices have to be refrigerated?
YES! To ensure your juice realizes its full shelf life, it should stay in the refrigerator at a temperature below 40°. This preserves the vitamins and enzymes for as long as possible.
Does Bamboo recycle its bottles?
YES! We ask that you leave any old bottles and ice packs outside each time you are scheduled for a delivery so Bamboo’s delivery team can take them to be recycled. We recommend you keep a few bottles to use for water bottles or otherwise, but recycle any excessive bottles you may have.
Do any Bamboo products contain caffeine?
Some Bamboo products contain caffeine in the form of organic cold brew, mushroom coffee, cacao and or Matcha. Here is a list of products in descending order that contain caffeine.
Green Matcha Blend
Mocha
Creamy Cold Brew
Coffee Almond
Chocolate Peanut Butter
Lavender Latte
Deep Chocolate
Does Bamboo attend Farmer's Markets?
We are not currently attending any farmer's markets, but keep an eye on our social media for any changes!
What is your refund and cancellation policy?
As we are a made to order juice company, we are typically unable to cancel or refund orders once they have been charged. Please refer to our Return and Cancellation Page for more information.
Where can I find nutritional information on Bamboo products?
Nutrition facts for all Bamboo products are located on each product page. Once you navigate to the product for which you would like to learn more information, there is a toggle under the product photo that allows you to see the nutrition facts for that particular product.
How do I start a subscription?
Creating a subscription order is much like placing a one-time order. Only difference? You can set it and forget it, and save 5% in the process!
First navigate to the product page for the items that you wish to make a recurring order for. Set a quantity for your item, select the bubble next to "Subscribe & Save 5%", choose the frequency that you would like to receive your order and click "ADD TO SUBSCRIPTION"
Repeat this for all items that you wish to add to your subscription order. Please note there is a $30 minimum order for all subscriptions.
Then proceed to the Cart page and follow the prompts to finish checkout.
You may adjust or update your subscription order at anytime. Please create a Bamboo account on the site to gain access to this feature. Through your Bamboo account you can also skip, pause or cancel an order at anytime.
Are your juices available for wholesale?
Per FDA regulations regarding unpasteurized juice, we are not able to wholesale any of our products. Our products are sold directly to consumers through our website at bamboojuices.com and can not be resold.
Can I substitute the juices in my cleanse?
Unfortunately, we can not accommodate any substitutions at this time. We recommend purchasing our Build Your Own Cleanse if you would like to choose your own cleanse flavors. Alternatively, all of our products are available for individual purchase.
Can I substitute or modify the ingredients in a juice?
Unfortunately, we can not accommodate any requests for substitutions or ingredient modifications at this time.